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You have 14 days from the received date to return your purchases to us. All return items must be kept tags are intact and are unworn, unused and must be in the condition that original delivered to you. Where possible, any designer packaging such as dust bag, designer tag or complimentary gifts must also returned as they are considered a part of the product. Please contact our Care team beforehand for the arrangement, you might required to provide the receipt or proof of purchase, images and content information for the return. Any items that are returning to us without any notify beforehand will not be accepted. Kindly contact us by customerservice@markfast.net and captioned: “Request for return” at the subject."